Amazing view from Clingman's Dome, Great Smoky Mountains National Park, Border of North Carolina and Tennessee

COVID-19 FAQS

 

COVID-19

Ober Gatlinburg will temporarily close to the public starting at 3pm on Friday, March 20th, 2020.

If you have already purchased tickets, they will be valid for one year from the date of purchase. Ober Gatlinburg will also honor full refunds on tickets purchased in advance.

If there are any questions or concerns regarding your tickets, please email fun@obergatlinburg.com or call 865-436-5423.

Ober Gatlinburg will continue to update changes as they occur on social media and our website. We wish you all good health and safety during this time. Please continue to follow the recommendations from the government and we look forward to brighter days in the future.

COVID-19 CLOSURE GENERAL FAQS

Please email fun@obergatlinburg.com and we will respond as soon as possible. We will honor all tickets excluding Snow Tubing for up to one year from the purchase date.

Please email fun@obergatlinburg.com and we will respond as soon as possible.

We will continue to monitor the situation while following the recommendations of the CDC and government. We will update on Social Media and our website accordingly.

Please email fun@obergatlinburg.com and we will respond as soon as possible. We will honor all tickets excluding Snow Tubing for up to one year from the purchase date.

Please call or email one of our group sales representatives to reschedule or refund your purchase. Email marketing@obergatlinburg.com or call 865-436-5423.